This post is from the Apperian blog and has not been updated since the original publish date.
5 Tips on How to Implement an Enterprise App Store
An enterprise app store is a powerful platform that can help companies take full advantage of the BYOD movement. However, not all app stores are created equal. A successful store takes into account several major factors, including security, BYOD-readiness, and end-user mobile app adoption.
1. Let Existing BYOD Employees Guide You
Existing BYOD employees are an invaluable resource when planning enterprise mobility solutions. Before implementing an enterprise app store, take the time to investigate how existing or would-be BYOD employees currently use their devices; also make inquiries into what sorts of processes or tasks they would like to conduct on their devices in the future. Delivering what employees want is the key to increasing engagement and encouraging mobile app adoption rates.
2. Put Apps Through the Ringer
No app should make it onto your enterprise app store without first undergoing a rigorous inspection to verify that it complies with corporate security and privacy policies. This applies to both 3rd-party apps as well as mobile app testing for apps developed in-house. Open source libraries with glaring security vulnerabilities and data leaks often make it into custom applications, making prior inspection critical to ensuring IT security.
3. Implement a Uniform Security Policy Through App Wrapping
One of the toughest challenges for companies supporting BYOD is implementing a uniform security policy. Selecting mobile apps from multiple sources compounds the issue, but one solution is app wrapping. After undergoing inspection, apps can be wrapped with a range of security features, including encryption, copy/paste protection, corporate authentication, and jailbreak detection. Once secured, apps can then be deployed to an enterprise app store where employees can download, install, and run them safely.
4. Create a Powerful (but Simple) Front End
Another way to increase mobile app adoption rates is to make apps easy to use for employees. The ideal enterprise app store is simple, easy to use, but powerful at the same time. What employees look for is a unified interface that includes an inventory of available apps alongside descriptions, ratings/reviews, as well as additional support materials in the form of tutorial guides and videos. Furthermore, the store should function perfectly on all major mobile device types and operating systems. The goal is to make searching and downloading apps as easy as possible for employees.
5. Maintain, Update, Manage
An enterprise app store is not a static interface. Its inventory must evolve in accordance with the needs of the company and its BYOD employees. Regularly review download statistics to identify which apps are being used and which are being overlooked. Make changes to the selection of available applications based on these figures and user feedback.
Watch this webinar with Maribel Lopez, Founder and Principal Analyst, Lopez Research, Abhijeet Solanki, Sr. Architect, NetApp, and Stephen Skidmore, Director of Product Marketing, Apperian. The panel discusses different app store approaches, provides practical tips for implementing an enterprise app store, and discusses a case study from a Fortune 1000 company. Watch it here.