Introduction: Platform Engineering in Software Development

Organizations are faced with fragmentation, inefficiencies, and scaling challenges, which lead to inconsistent processes, duplicated efforts, and technical debt. Additionally, the lack of standardization and governance makes it difficult to ensure security, maintainability, and scalability in software delivery. As a result, platform engineering delivers Internal Developer Platforms (IDPs) to provide developers with pre-configured, self-service workflows, standardized tooling, and automated governance mechanisms.

The following statistics indicate that there is growing demand for automation, scalable infrastructure, and development platforms to support application delivery and address poorly defined and orchestrated processes.

  1. The growing need for streamlined software delivery has led to a substantial rise in the adoption of platform engineering across industries. Gartner predicts that by 2026, 80% of large software engineering organizations will have dedicated platform engineering teams.
  2. The increasing investment in platform engineering is also reflected in market projections. Allied Market Research forecasts that the platform engineering services market will reach USD 41.2 billion by 2032, with a compound annual growth rate (CAGR) of 24.2%.
  3. According to a Google Cloud research report, 71% of leading adopters of platform engineering have significantly improved their time-to-market, compared to just 28% of less mature adopters.

Platform engineering eliminates inefficiencies, improves developer productivity, and builds secure, scalable, and high-performing software systems. This article explores the challenges faced by development and operations teams, the impact of fragmentation, inefficiency, and scaling issues, and how platform engineering, through automation, standardization, observability, and security enforcement, provides an effective solution.

Challenges Faced by Developers and Operations Teams: Fragmentation, Inefficiency, and Scaling Issues

Fragmentation, inefficiencies, and scaling challenges create bottlenecks that increase operational complexity. Developers and operations teams must manage complex tooling ecosystems, frameworks, and deployment environments, leading to inconsistent workflows, duplicated efforts, and significant technical debt. These challenges arise from decentralized development practices, a lack of standardization in tooling and processes, and the absence of automated governance mechanisms that ensure secure, scalable, and maintainable software delivery.

Fragmentation: Tool Sprawl and Inconsistent Development Practices

Different teams select their own CI/CD pipelines, infrastructure provisioning tools, monitoring systems, and security frameworks without centralized governance. This results in interoperability issues, making it difficult to maintain a cohesive development and deployment strategy across an organization.

For example, teams may adopt different infrastructure-as-code (IaC) tools, such as Terraform, Pulumi, or AWS CloudFormation, making it challenging to standardize environment provisioning.

Inefficiency: High Cognitive Load and Workflow Bottlenecks

Inefficient workflows cause deployment bottlenecks, where manual infrastructure provisioning, configuration drift, and inconsistent runtime environments create unpredictability in releases. If developers must frequently interact with operations teams to request infrastructure changes, resolve permission issues, or debug deployment failures, productivity takes a severe hit. This lack of autonomy results in longer lead times, increased costs, and missed business opportunities.

Scaling Issues: Managing Growth in Distributed Systems

Managing distributed applications, multiple environments (e.g., dev, staging, production), and cloud-native infrastructure becomes increasingly complex. Traditional DevOps workflows often fail to support growth, leading to resource contention, inefficient scaling strategies, and increased operational overhead.

Engineering teams manage thousands of services running on different cloud providers, each requiring scalable, resilient, and secure deployment models. Without a centralized governance framework, this leads to configuration drift, compliance risks, and operational inefficiencies.

The Need for Standardized Workflows, Reduced Cognitive Load, and Enhanced Developer Productivity

To combat these challenges, organizations need standardized workflows that eliminate inconsistencies in development, deployment, and security enforcement. An IDP addresses this by providing self-service capabilities, pre-configured environments, and automated security compliance to empower developers while reducing operational dependencies.

Solving the Problem: Streamlining Development with Platform Engineering

Internal Developer Platforms address fragmentation, inefficiency, and scalability by providing a golden path for developers. Golden paths provide pre-approved workflows, standardized tools, and automated best practices, ensuring that developers can focus on writing and deploying code without unnecessary operational overhead. By defining secure, repeatable, and compliant development pipelines, organizations reduce variability across teams and enforce governance at every stage of the software lifecycle.

Pre-configured CI/CD pipelines ensure that every deployment follows a standardized process, incorporating automated security scans, infrastructure provisioning, and compliance enforcement. With infrastructure-as-code (IaC) and policy-as-code (PaC) mechanisms, teams can dynamically allocate cloud resources, enforce RBAC (Role-Based Access Control), and implement zero-trust security models without direct intervention. Additionally, self-service deployment portals enable developers to provision environments on demand, deploy microservices with minimal effort, and monitor performance using built-in observability dashboards.

By integrating automation and security into development workflows, organizations accelerate time-to-market while maintaining high software quality and reducing security vulnerabilities. Instead of spending time on configuring infrastructure, debugging deployment failures, or manually managing security policies, developers can leverage pre-defined templates and validated processes to ship code faster. With automated monitoring and anomaly detection, teams gain real-time insights into performance bottlenecks, security threats, and compliance violations, enabling proactive resolution of issues before they impact production.

IDPs create a structured, scalable, and secure foundation for software development, allowing businesses to deliver faster, reduce costs, and improve system resilience. By removing complexity through automation, enforcing governance with pre-approved workflows, and enabling self-service capabilities, organizations can effectively align development, security, and operations teams to deliver high-performing software at scale.

Configuring IDPs and Golden Paths

Internal Developer Portals serve as centralized hubs that unify tools, services, and workflows required for development and operations. Rather than navigating disparate systems, developers interact with a single interface to:

  • Discover and create services
  • Manage deployments
  • Access observability and debugging tools
  • Execute Golden Paths

Within developer portals, Golden Paths operationalize internal standards. A Golden Path for launching a new microservice may:

  • Scaffold a curated codebase
  • Provision infrastructure via IaC
  • Configure GitOps repositories
  • Establish CI/CD pipelines with embedded security gates
  • Register the service in the internal catalog
  • Link observability dashboards

By embedding expert decisions into automated workflows, Golden Paths reduce reliance on documentation and manual handoffs. This is demonstrated in how Toyota is managing their internal processes.

Case Study: How Toyota Leverages IDPs to Reduce Costs

Toyota Motors North America (TMNA) began building their internal development platform using Backstage as a developer portal to facilitate the front end of the build in February 2021 to unify infrastructure tooling, services, training, observability, cost tracking, infrastructure scaffolding, and documentation.

TMNA implemented backend parameters, including automatic firewall rules, network routing access, IP address authorization and authentication, and dashboards for cost and sustainability transparency. TMNA leverages Backstage’s scaffolder and self-service catalog components to provide over 40 approved templates to its developers, including the necessary compute resources. For instance, TMNA developers can use their IDP to deploy containerized applications using managed container services to run and scale Kubernetes.

The self-service catalog lets developers save time on deploying applications by avoiding the need to go through engineering and security teams. Now, the TMNA team can spin up a new environment in only six hours; previously, it took months. One TMNA team saved six weeks’ worth of effort, which would have cost around $250,000 if it had chosen to build the application from scratch. TMNA can now ship projects in weeks instead of quarterly. The cloud team ensures deployments remain backward compatible and upgraded along with the DevOps continuous integration and delivery pipelines, saving application teams an additional estimated 4–6 weeks on these tasks.

Onboarding new developers and contractors happens more quickly as well. TMNA can set up a sandbox environment in less than a day. The company maintains observability by ingesting data from various services into Datadog, a software-as-a-service monitoring and analytics platform. Now, TMNA can develop applications with more transparency by tracking metrics and logs using Datadog dashboards, helping the team troubleshoot problems faster than before.

As of 2022, TMNA has experienced a total cost reduction of more than $10 million overall and around $5 million in annual cloud infrastructure costs, saving up to $96,000 in infrastructure costs per team.

Evaluating Existing IDP Solutions

As enterprises attempt to emulate Toyota’s success, they review IDP solutions to determine what is the best fit for their use cases and environment. However, various IDPs’ have tradeoffs regarding multi-cloud compatibility, extensibility, governance enforcement, and enterprise-grade security features. By understanding the pros and cons of existing IDPs, organizations can ensure that they adopt platforms that are best suited for their needs.

IDP  Core Strengths  Key Limitations  Best Fit For 
Spotify Backstage 
  • Highly customizable service catalog
  • Plugin-based architecture with broad extensibility
  • Large, active open-source community driving innovation

 

  • Lacks enterprise-grade out-of-the-box features (e.g., Setup Wizard, Catalog Wizard)
  • High operational overhead due to manual YAML configuration
  • Significant engineering effort required to onboard and scale across many services

 

Organizations with strong DevOps maturity that want maximum flexibility and are willing to invest heavily in customization and maintenance 
Red Hat Developer Hub (RDHD) 
  • Fully supported, pre-configured Backstage distribution
  • Deep integration with Red Hat ecosystem (OpenShift, RHEL, Ansible)
  • Built-in authentication, RBAC, and governance for Red Hat users

 

  • Strong Red Hat–first assumptions limit portability
  • Reduced effectiveness in heterogeneous or multi-cloud environments
  • Limited native integration with non–Red Hat IaC tools (e.g., Terraform, Pulumi)

 

Enterprises standardized on Red Hat OpenShift and Kubernetes with minimal need for cross-cloud or non–Red Hat tooling 
Port.io 
  • Lightweight, API-driven design
  • Fast time to value with low operational overhead
  • Simple UI-based service catalog and integrations

 

  • Limited automation for full service lifecycle management
  • Lacks robust policy-as-code, audit logging, and compliance controls
  • Insufficient RBAC and governance for large, distributed enterprises

 

Small to mid-sized teams seeking rapid adoption and basic service visibility without heavy governance requirements 

Conclusion

As software systems continue to scale in complexity and distribution, traditional DevOps practices alone are no longer sufficient to ensure consistent, secure, and efficient delivery. Fragmented tooling, manual workflows, and inconsistent governance slow development and introduce operational risk. Platform engineering has emerged as a necessary evolution, addressing these challenges through automation, standardization, and self-service enabled by Internal Developer Platforms.

When combined with Golden Paths, IDPs provide a balanced operating model that aligns developer autonomy with organizational control. IDPs serve as centralized access points for tools and workflows, while Golden Paths encode best practices into repeatable, automated execution paths. Together, they reduce decision fatigue, eliminate duplicated effort, and enforce security and compliance by design.

General adoption demonstrates measurable benefits, including faster onboarding, reduced costs, improved time-to-market, and greater operational resilience. However, successful implementation requires careful evaluation of IDP capabilities, governance depth, and ecosystem fit. Ultimately, platform engineering enables organizations to scale software delivery sustainably, transforming DevOps into a structured, secure, and repeatable system that supports long-term growth and innovation.

Digital.ai Release supports platform engineering by providing end-to-end process management and orchestration. Out-of-the-box integrations, workflows and templates, and embedded metrics provide users with the resources necessary to develop quality software across hybrid, multi-cloud, and on-prem environments.  

marshall-payne

Author

Marshall Payne, Senior Marketing Manager

Standardize and orchestrate your software delivery pipelines with Digital.ai Release, providing the visibility, governance, and automation required for modern platform engineering.

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