If our current global crisis has taught us anything, it is that the organizations that will succeed are the ones who can be agile and adapt to constant change. During this time of transformation, organizations are relying on IT to deploy digital engagement platforms and applications at increasing speed, while at the same time requiring stable operations and increased availability. At the same time, while high availability is an expectation of digital services, it is a reality of life that, in the face of volatility, complex systems have inherent flaws that will inevitably cause service disruption. How can ITIL 4 High Velocity IT paired with AI-powered analytics help you continuously adapt?
Join our special guest Troy DuMoulin, VP R&D at Pink Elephant and member of the global ITIL 4 architect team and co-author on the ITIL 4 Foundation publication, and Joe Foley, Insights Architect at Digital.ai, as they discuss the latest techniques and experiences of organizations like yours.
Join the webinar to learn how to:
Leverage ITIL 4.0 High-Velocity IT principles that can help manage volatility with a high level of resilience
Use AIOps techniques in incident and problem management to improve service resiliency
Use Natural Language Processing to keep your incident responders productive and reduce minor incident volume
Mitigate the risk of major incidents & better predict change failure with Machine Learning