BPCE Banking Group Streamlines Quality Assurance and Delivery Process with Digital.ai Continuous Testing

In the ever-evolving landscape of banking and finance, adaptability and reliability are paramount. For Groupe BPCE, the second-largest banking group in France, maintaining exceptional software quality while accelerating delivery timelines became imperative. With over 100,000 employees and a diverse portfolio of services, including Banque Populaire and Caisse d’Épargne, BPCE sought to revolutionize its testing methodologies to meet the demands of digital transformation.

Manual Testing Limitations

In 2018, as part of a significant digital initiative, BPCE embarked on a journey to enhance its web and mobile applications to meet customer demands effectively. However, relying solely on manual testing proved insufficient. The process lacked standardization, consistency, and, crucially, traceability—essential in the stringent compliance landscape of banking.

Enter Digital.ai Continuous Testing

To address these challenges, Josselin Besnier, Testing Service Manager at BPCE, spearheaded the adoption of Digital.ai Continuous Testing. The platform offered comprehensive automated testing capabilities across multiple operating systems and mobile devices, crucial for BPCE’s diverse testing needs. With features tailored to support agile methodologies and real device testing, Digital.ai Continuous Testing emerged as the solution of choice for BPCE.

Benefits Realized: Driving Efficiency and Quality

• Increased Automated Test Assets: Through Digital.ai Continuous Testing, BPCE witnessed a substantial increase in automated test assets, reaching 36% for both web and mobile applications. This surge in automation significantly improved test coverage and efficiency.
• Support for Agile Teams: Embracing agility beyond development, BPCE integrated Continuous Testing seamlessly into its DevOps ecosystem, fostering collaboration and transparency across teams.
• Device Farm Sharing and Traceability: The introduction of a device farm facilitated the sharing and monitoring of testing activities across the organization, ensuring traceability and accountability.
• Remote Testing Amidst Pandemic: The platform’s adaptability proved invaluable during the COVID-19 pandemic, enabling seamless remote testing and collaboration without compromising quality or delivery timelines.

Accelerated Delivery with Risk Control: Continuous Testing empowered BPCE to maintain rigorous testing schedules, ensuring 24/7 monitoring of test environments while accelerating delivery timelines.

Pioneering Towards Innovation

Looking ahead, BPCE remains committed to enhancing its testing infrastructure, including expanding support for various operating systems and browsers. The organization aims to transition to a Software as a Service (SaaS) model while prioritizing sustainability initiatives to evaluate and mitigate its carbon footprint.

BPCE’s partnership with Digital.ai Continuous Testing exemplifies a commitment to innovation, quality, and customer-centricity in an increasingly digital banking landscape. As the industry evolves, BPCE stands poised to embrace the future of testing, ensuring unparalleled reliability and agility in its services.

Read the full BPCE case study here.