This post is from the Apperian blog and has not been updated since the original publish date.
Employee-Proof Your Enterprise Mobility Solution
When you have a BYOD (Bring Your Own Device) policy at your company, you are allowing your employees to use their devices at work, where their personal apps, settings, and usage can end up jeopardizing your client information and introduce the possibility of a data breach. But you don’t have to abandon BYOD to keep your company safe -- there are ways to employee-proof your enterprise mobility solution.
Create Your Own Apps
One way to employee-proof your enterprise mobility solution is to develop your own enterprise apps. This will help your employees achieve efficiency because they are using applications best suited to your business. It also ensures compatibility with your company’s hardware, software, and data storage while removing the risks to your business that is often inherent with 3rd party apps. In order to have an effective mobile application management (MAM®) policy, your organization has to determine which enterprise apps they want to create and ensure that your employees use them over 3rd party apps. Start with which apps your employees seem to use the most for work and how they could be altered to suit your company needs. This can even mean merging the ideas of several apps together can help create an efficient way to help your employees communicate, work, and effectively help your customers. Have employees and management create a list of what type of apps they want to see and what they want these apps to do. This helps your IT team create an effective to-do list as they look at app development and management. Lastly, asking for input will also make employees willing to use the applications once they are created.
Use Employee-Friendly Controls
Another benefit to an app-centric enterprise mobility solution is that it helps to resolve the conflict many organizations have with their employees and personal information. When you try to handle BYOD policies at the device level, employees will feel that you are infringing on their privacy. This may mean that they will seek workarounds to any security measures you try to employ and this can create a risk to your company’s important data. By implementing a mobile application management solution, your company can protect proprietary information with secure enterprise mobile apps and can leave the rest of the device alone. The employees won’t feel like Big Brother is parked on their cell phones and your company can be secure in the knowledge it has protected business applications.
The difference between BYOD strategies and device management strategies is that you have to acknowledge that employees have both personal and business information on their mobile devices. There will be concerns about what information your company is accessing, restricting, and removing with its management policy. In order to foster mobile app adoption with your enterprise mobility solution, your company should create terms that are detailed, transparent, and fluid. Always explain what you are doing to your employees and why -- and as times change, your employees’ usage patterns will change as well. When you communicate with employees about how they use their mobile devices for work, you will be able to adopt your BYOD policies to keep your stakeholders happy, your data safe, and make your employees more efficient.