How a Public-Sector Team Extended Its UiPath Strategy to Mobile Testing 

This is a real customer story. We’ve withheld the customer’s name for confidentiality reasons. 

A public-sector organization was preparing to test citizen-facing mobile applications in an environment with strict operational requirements. UiPath was already central to their automation strategy, and they wanted to bring mobile into that work without creating a separate testing practice. 

They wanted to validate mobile apps on real devices, support automated testing, and find an approach that fit their deployment and governance requirements. That combination shaped how they evaluated a mobile testing platform. 

The mobile gap in an established automation strategy 

An existing automation platform can give teams a familiar way to build workflows. Mobile introduces additional decisions: which iOS and Android devices to use, how to connect automation to them, and how to give people a way to investigate an app directly when a test finds a problem. 

They had no purpose-built mobile testing platform in place and were introducing that capability. They wanted to make progress without asking teams to abandon the UiPath workflows and skills already part of their overall testing strategy. 

They were adding a missing capability, and they needed the approach to work with the processes they already had. 

The requirements were about fit, not just devices 

Real devices were important for validating the apps people actually use. They also needed deployment options that could satisfy their security and governance expectations, including an on-premises route and a private cloud option. 

Those conditions made the decision broader than selecting a list of phones. The team needed to understand where the devices would run, how existing automation tools could connect, who would control the environment, and whether the solution would fit internal approval processes. 

The deployment requirement also affected who would operate the lab. A private hosted environment can give an organization dedicated devices with the provider managing the infrastructure. An on-premises lab keeps the physical environment under the customer’s management. Having both options let the team evaluate mobile testing against their own constraints rather than work backward from a single hosting model. 

Digital.ai Testing offered real-device access and those deployment choices. UiPath mobile workflows could connect through Appium to the devices in Digital.ai Testing. That combination gave the team a way to add mobile execution to their existing authoring approach rather than setting up an entirely new workflow for mobile. 

What the organization introduced 

The organization brought purpose-built mobile testing into their automation strategy and gained the ability to test on real mobile devices, both manually and through automation, while extending existing UiPath workflows to that environment. 

That gave the team a route from familiar automation workflows to real-device mobile testing. Improving app quality and release confidence remained the purpose of the work. The immediate change was concrete: mobile validation now had a place in their existing automation approach. 

A useful model for an existing UiPath team 

If UiPath already has a role in your organization, expanding into mobile does not have to mean starting every part of the testing process over. First, identify the mobile journeys and real devices that matter. Then establish how the workflows will reach those devices and what deployment and governance conditions the environment must satisfy. 

That was the path this team took: UiPath remained part of their automation approach, while Digital.ai provided the mobile testing environment they needed.  

Considering a similar move? Get in touch to talk through your existing workflows, device coverage, and deployment requirements—and what a mobile testing strategy tailored to your team could look like.