Integrations

ServiceNow

The ServiceNow for the Digital.ai DevOps Products enables you to connect ITSM pipelines to continuous delivery pipelines, so you can build automated, scalable release processes from code to production. The integration supports ServiceNow Change and Release Management by enabling Digital.ai Release, formerly XebiaLabs XL Release, to automatically create change requests in ServiceNow as part of a release—for example, when a deployment requires authorization—and watch for the final result. Digital.ai can continuously update change requests with work notes as release tasks are executed. The integration also supports ServiceNow Agile Development. Digital.ai Release can automatically start a release when a story is created or when a sprint starts, and will update and close stories and sprints after software is released to production. The integration supports similar use cases for other types of ServiceNow tickets, such as change tasks, incidents, and service request items, and includes a dashboard tile that provides visibility on ServiceNow tickets in Digital.ai's release and report dashboards.
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