Happy customers are the goal of every supporting department. We understand. That\'92s why we\'92ve created a solution that helps you improve customer communication manage workflows and keep track of assets. But above all: our software is simple and attractive. This not only makes it pleasant to use but also quick to adopt. You\'92re looking to deliver excellent service from day one \'96 and TOPdesk is here to help. Enterprise Service Management (ESM) is when service teams like Facilities IT HR and Finance join forces to deliver value straight to the customer \'96 with a single service point as well as a shared platform to process all incoming requests. Bringing your service teams together boosts communication making it easier to share tasks workflows best practices and knowledge - and ultimately help customers better.