IT Must Embrace Automation

Just found an interesting article on why IT Must Embrace Automation by Ann All from IT Business Edge:Is there any doubt that IT personnel will need to embrace automation as they try to manage an infrastructure that increasingly includes aspects of both on-premise and cloud computing? I don't think so.Earlier this year, I attended a presentation by Forrester Research Senior Analyst Glen O'Donnell, in which he insisted the only way to deal with added IT systems complexity was to introduce more automation into the IT environment. At the same event, O'Donnell's Forrester colleague James Staten named increased automation as part of a three-part strategy aimed at helping IT keep up with business users' demands for more agility. The other two parts: outsource commodity functions and borrow agile methods from application developers to create a more flexible architecture.Read more...