Twelve awesome interactive facilitation techniques for agile teams
If you work with a team, and possibly, you are the scrum master or lead or product owner, or just a team member trying to guide a conversation — then these interactive facilitation techniques are for you. But before we move on, let’s first get it out there that we may call these “interactive facilitation techniques”, but they are really games. More specifically, games that help us at work. Using games — I mean, interactive facilitation techniques — help us to effectively and easily facilitate discussions. Using these games helps to drive good team behaviors (Blunt 1993) including cooperation, clarifying, inspiring, risk taking, harmonizing, and process checking, all the while helping to overcome the destructive team behaviors of dominating, rushing, withdrawing, digressing, discounting, and blocking. That all being said, let’s get to it. The following list of games are those that I’ve personally used with teams that I see work really well and are easy to adapt. I’ve taken the liberty to group them by the team meetings where they make the most sense; however, as I previously said, they are easy to adapt and can be used for almost any activity.
Affinity mapping – An oldie, but a goodie — this is a great way to collect, organize, and rationalize ideas — even large amounts of ideas. I’ve used this to help understand the objectives of meeting attendees and getting everyone on the some page. Here’s a great a time-lapse video of a team using affinity mapping to sort 500 pieces of customer feedback…click here.
Dot voting – Dot voting is a simple way to get a group of people to form consensus. This technique lets everyone have a voice and it’s a quick and easy way to rank things.
Pre-mortem – First off, let’s remember that words mean things and mortem is related to death. So I equate doing a pre-mortem to death planning including making your bucket list, understanding what things you should do to be health, and things to do to stay safe. The pre-mortem is a great risk management technique.
Product Box – Also known as Vision Box, this is a great way to discover what customers think, a way to uncover expectations, and ultimately share – or gain a shared understanding of the product or project or release. I find the product box to be a great exercise for release planning and project chartering.
My Worst Nightmare – This is a great way to get into heads of the team and learn from their experiences, anxieties, and expectations. An easy way to express yourself, you use pictures. They say a picture is worth a thousand words and it’s true. I use this exercise to prime the pump on understanding objectives.
Spider Web – Another game from Innovation Games, Spider Web is a form of context diagramming, but it’s no the run-of-the-mill context diagramming. First, everyone get’s to draw, second — use pictures, and finally, no rules — lines can go from one item to another. You’ll find this a great game to understand information flows between people, systems, and organizations.
Staple Yourself to Something – Have you ever found that getting started is the hardest thing to do? Well, this is the perfect game for you. This game involves mapping out processes - it helps to quickly get everyone on the same page as to how something should work. It helps with knowledge exchange, establishing process flow, and establishing a shared understanding.
Empathy mapping – Establishing personas is a key activity at helping to understand our customers or the users of the systems we are building. This technique is a fast and easy way to understand our users as a team. Even if you already understand your personas, let the team do this exercise and see what they discover.
Buy a Feature – Have you’ve ever been frustrated with stakeholders not being able to make prioritization decisions? Buy a Feature is an awesome way to help drive the discussions around prioritization. You may not land on the final ranking, but you will gain some awesome insight into what is important and where people are willing to negotiate.
White Elephant Sizing – This is the only way to estimate stories. Okay, not the only way, but it’s a good way. This game is a spin on the White Elephant gift exchange we do after the holidays. The values of this game are conversations and shared experiences of all the players. If you want to find a fast way to estimate, try this.
Sailboat and 4Ls – I’ve talked about both of these games before, and I play them regularly to help evaluate coaching sessions. I encourage folks to mix it up all the time with regards to retrospectives, and these two games are great ways to do it.
Learning Matrix – This one is from Diana Larson and Esther Derby’s Agile Retrospectives book. What I really like about it is that you find things to improve upon based on looking at what you are doing right. You review where things are going well and look at how applying what you are doing well to the things that are going wrong.