The cost of failed IT changes can be high. While you may know that some deployed changes will fail, what you often don’t know is which ones until it’s too late. The IT Change Risk Prediction solution helps you identify risky changes and proactively take steps to manage and reduce risk or prepare immediate remediation. Investigate and uncover systemic causes of IT change failure that span people, processes, and technology. Use the built-in AI / Machine Learning models to manage and reduce ITIL change failure rates and associated incident Mean-Time-To-Resolution (MTTR).

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