Digital.ai Change Risk Prediction

Formerly Numerify

The Digital.ai IT Change Risk Prediction solution helps you identify risky changes and proactively take steps to manage and reduce risk or prepare immediate remediation. Investigate and uncover systemic causes of IT change failure that spans people, processes, and technology. Use the built-in AI/machine learning models to manage and reduce change failure rates and associated incident mean time to resolution (MTTR).

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Reduce IT change-related operational disruptions

See how Digital.ai helps IT change management teams with:

The high cost of IT change failure
Making sense of constantly evolving IT environments
Numerous and complicated dependencies
Infrequent IT change cadence
Unreliable IT change risk prediction and management methodologies
Inexperienced change implementers

Do you know which IT changes will fail?

IT leaders are under constant pressure to be more responsive to changing business needs. However, the cost of failed IT changes is high. While you may know that some deployed changes will fail, what you often don’t know is which ones — until it’s too late. In fact, a recent Gartner study estimates that 80% of major incidents are change-related.

Establish IT change team metrics

See how your ITIL change management teams are performing, spot high-level trends at a glance, and identify teams that need assistance. Compare and benchmark team performance against standard KPIs.

Score IT change creditworthiness

Improve the productivity of ITIL change management processes by allowing stakeholders to focus on truly risky changes rather than laboriously reviewing all of them.

Graphic showing upstream and downstream IT change impact

Analyze upstream and downstream IT change impact

Formulate hypotheses about the upstream causes of IT change failure in application development. Correlate changes with downstream impact directly measured by user experience and reported incidents.

Predict IT change risk

Reduce change failure rates, change-related incidents, and MTTR by not only predicting risky changes but by identifying risk factors that teams can use to proactively mitigate risk.